A mental health and well-being web platform backed by a mobile app for iOS and Android.
Collaborations in numbers
ABOUT THE CUSTOMER
Manage and coordinate a big team of highly professional specialists in different areas
Unfortunately, the initial solution showed that the code guides and architecture patterns weren’t followed strictly, so the application had a partly inconsistent structure and different code imperfections. We considered these issues and ensured the code quality.
Make the improvements to handle the high load
The legacy database for the project was PostgreSQL, but the solution had to be improved substantially to ensure its performance.
We improved the clustering performance, memory usage, sockets performance, and many back-end and some front-end components
Security and penetration protection
We ensured security and high potential of penetration resistance, as privacy is vital for the health platform. The platform takes it extremely seriously, enables SSL end-to-end encryption for the security, and complies with the Data Protection Act 2018.
The high quality of performance allows multiple stable connections, and the platform passes the strongest of penetration tests.
The platform allows secure online booking with all major debit and credit cards including American Express, Visa, and MasterCard. The sensitive data is encrypted using SSL (secure sockets layer technology) before transmission to one of the most secure and reliable payment service providers known as Stripe. The card details are never stored on the servers.
To ensure outstanding compatibility
The service is available through:
- a. A web app that can be used on all computers, tablets, and phones; and
- b. We ensured the quality and coordination by developing a series of consistent and tightly interrelated software specifications performed in several iterations.
Once upon a time, we improved the third party providers’ libraries to make their solution even better and make them compatible with browsers they were not supported previously . It worked well for a few months. Then the services provider was surprised to see an unexpected traffic and asked us to use different technology instead. Who knows, maybe soon they will use our solution to provide even better service!
Adding new functionality to cover the full range of mental health services.
Finally, the platform is built using Amazon Web Services. Modern technologies are used for the front-end applications and multiple integrations are enabled with third party services for video calls, billing, and payments. This results in sufficient benefits, such as reduced costs of development and maintenance and a high level of performance.
Patients and therapists can perform the full stack of activities, such as therapists’ specializations management, advanced care method selection and appointments booking management, health history management, etc.
The new acceptance
After some time of operation in production mode, our customer asked us to equip the platform with the capability to collaborate with the governmental healthcare provider program and its database.
We got the chance to prove again that the solution we had created, including the data model that we’d designed, had the sufficient potential of development. We got the chance to prove that the team we run maintains the highest level of proficiency.
In short, the platform becomes the nationwide solution indeed.
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